Support

Grab a Seat helps you stay in touch with the people who matter to you. You add the people you want to keep up with, say roughly how often, and the app reminds you when it has been a while.

Contact us

Email support@grabaseat.app with any question, bug report, or request about your data. We aim to reply within two business days.

It helps to include your device (for example "iPhone 15, iOS 26"), the version shown under Settings → Help & Support → About, and what you expected to happen.

Managing your data

• Export everything: Settings → Data & Privacy → Export My Data. You get all of your data as JSON.
• Delete your account: Settings → Danger Zone → Delete Account. Your contacts, notes, interactions and reminders are erased from our live database straight away, and your sign-in record is deleted at Clerk in the same step. Any copy that remains in an operational backup is retained no longer than 30 days. A paid plan ends with the account, including any time left in the period you have paid for. It cannot be undone.
• Delete a single contact: open the contact and delete it. Deleted contacts are removed from our servers after 30 days.

You do not need to email us to do any of these, and we cannot restore data once you have deleted your account.

Common questions

Do I need a connection to use the app?

No. Your data lives on your device, so the app works fully offline. Anything you add or change while offline syncs the next time you have a connection.

I am not getting reminders

Check that notifications are allowed for Grab a Seat in your phone's Settings, then check Settings → Notifications in the app, where you can also set quiet hours and pause reminders. If both look right and reminders still do not arrive, email us.

Something about my subscription or a payment

Email support@grabaseat.app and we will sort it out.

Privacy and terms

Read our Privacy Policy and our Terms of Service.